The Locksmith from CopperStar Security was very unfriendly and made me uneasy. In my opinion, someone handling our locks and sense of security should NEVER behave that way.
Also, he did not program our garage remotes. The OneGuard Rep. I spoke to instructed me to buy universal remotes if we didn't have any and said the locksmith could program them. So I went out and purchased two universal garage remotes but the locksmith said he could not program them because they were the wrong ones. They were universal, so that didn't make sense to me.
He left without being courteous enough to offer some guidance on which remotes to buy. Being that he is a locksmith and all, I would think he would have more knowledge about that than I would.