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http://www.openvoc.eu/poi#funnyReviews
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  • The worst service I've ever seen! Quite frankly this is a disgrace to David Burke's name- there was no sense of urgency which is a bit odd/annoying because you're in the airport and even the "on the fly" section was the same slow and terrible service. We walked into the dining area and neither waitress tried to make eye contact with us to tell us if we need to seat ourselves or wait so we caught another guests eye and asked them what they did and we sat ourselves. The waitresses looked absolutely miserable-as if they didn't want to be there or were so tired that even smiling was an issue. We sat at a table for 11 mins and finally there was one waitress that was walking by us and i flagged her down for her to tell me she just had to drop off a check and she will be back-she handed them the check and went to clean up another table and it seemed like she was there for at least 5 mins-at this point we got up and left and walked right past her but she didn't bother to apologize or ask us what's wrong. We then go over to the on the fly and after we have our order i expresses my concerns about how miserable the waitresses look to Diana, the manager (who looks no happier to be there) and she proceeds to tell me they are having a bad day but she will talk to them- umm ok..fix the problem now!? Everyone was looking at each other side eyes because the service was horrible in the dining area. The only competent person was the guy checking us out ahmedin, who looked happy to be there but also understood why we were so annoyed. Our food took forever! No one had a sense or urgency at all and my panini was cold but good Lord i wasn't about to say anything because i had a flight to catch- but i did ask for chipotle mayo which took 3 mins to come to me and i was standing at the register the whole time! I asked him how can he stand this!? Why is everything so slow here and he chose not to comment but just smile. The woman he asked for the sauce told him to wait and then slowly walked to the back took 2 mins back there and slowly walked back and slowly put the sauce in the container and handed it to him-again, i wouldn't expect this from a David Burke restaurant-did he just get lazy and doesn't care about what they are doing to his reputation? I also own a business and if i were him, i would fire everyone (except ahmedin) and start over with people who care and want jobs! It all starts and ends with management
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