Was looking into getting my car detailed. Sent inquiry to many different detailing shops on full exterior and interior detailing. Had a few emails with reply's from some very respectable company's. Unfortunately a few emails were deleted. Today I tried to contact a few again and many were happy to give me a new quote except this business. I received an email back from the owner "Manual S" with a reply that said this "Julie, we responded to your request several times in the past". Obviously it was putting the company out by asking again. This business must have too much business to give a customer a second quote. I feel this reply was uncalled for and will take my business elsewhere. I would recommend everyone else do so too.