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| - Interesting life hack I learned today--- lets say you use a credit card to purchase SOMETHING (in my case for 2 weeks I stupidly rented a car from ENTERPRISE----- NEVER EVER rent from Markham Ontario location Enterprise, even if there are no other competitors, just walking is much better than giving those scammers your money!!!!) Then if you get your bill and there is a dispute (in my case I agreed VERBALLY to a charge of only $37 per day so for a total of 15 days I was expecting a bill just over $555 because I rarely drove more than 7 KM per day. Interesting that they use their high pressure sales techniques not IN THE OFFICE where there is paper and pens and printers and they can give you a receipt- no of course not, they do it in your rental car while its negative 30 degrees freezing cold so you are in a rush to get it over with... plus you never sign anything and you are not handed a receipt because they just show you a few forms on an ipad!) When my bill finally arrived a full 22 days after I returned my rented car, I was charged $2100 on my Visa! I called their crappy useless non English speaking customer service staff and yelled at them for three days and got these various excuses "You agreed to extended insurance of an additional $103 per day, therefore a total of $2100." No I didnt! "You were fined an additional $800 because you returned the car instead of to Markham, it was returned to Pearson Airport and you were told ahead of time there would be a $800 fine" No I wasnt! "There is a large charge for your massive number of kilometres, you drove over 6000 km" Ah- thats the distance to drive to BOLIVIA, I think I would remember that !!!!! WTF !!!!!??????? Are you guys just making this up as you go along, for shi*s and giggles? So instead of wasting my time anymore I call Visa and explained the situation and they put a TEMPORARY refund of $800 on my credit card until this is resolved. Then the next day my credit card was stolen (Im not making this up.) So I called my credit card company and reported it stolen. They mailed me a new card (which is not only a new physical credit card, its a new NUMBER) to my home within 2 days. Now, even if Enterprise somehow prove that I had agreed to this additional $800 in charges (they wont be able to prove that, in fact they dont even have my signature on file for the $37 per day), they wont be able to ding my credit card again because the number is changed. Too bad Enterprise, sux to be you !!! Stop scamming your customers because sometimes we just wont take it anymore ! Ive checked some of the other reviews on Google/ Yelp/ etc and it turns out many of their customers had the exact same problem as me ! NEVER USE THIS LOCATION !
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