I've gone to this location twice and I am a big fan of how quick and easy a visit is. The first appointment was a bit longer as they ran some tests, took time to talk with you about your issues and checked your overall alignment. After that appointments have been less the five minutes, but you do not feel rushed out or like your concerns are not being taken care of.
On each visit I work with a different chiropractor, the gentleman I saw today (Tuesday) was awesome and asked if there were any techniques/areas I did not want used/adjusted. I explained one technique I prefer over another and he was more then happy to accommodate my preference.
Every day I am assuming there is a different doctor working, I definitely liked the Chiropractor I had today and so frustrated I forgot his name. But you definitely have to go a few times to test out the different chiropractors that work at this location and find the one you like the best.
They also have really cheap membership plans and their overall price is so much cheaper then other places. I went to one where they did x-rays and each visit was over $40, comparing the care at that place and The Joint I am getting the exact same service for about $12 a visit.
The lack of the star is not because of this location but the overall website, I wish they had a list of the doctors at each location and their schedule so once you found one(s) you preferred you can schedule to go see them. I'm sure it is tough with so many locations but would be so helpful.