The 3 star is because of service. The food is great! I have been to the bodega so many times at the old location and at the new location. Every time the wait is forever even when you call in. Today I called in an a Greek salad at 1:03pm. I was told it would be ready in 10 min which is usually what they say. 25 min later I finally get my order and that was because I said hey is that my order sitting right there? I don't know if maybe a better system would help but this time I almost left without my order. There was a staff member tagging inventory and maybe with several people waiting for orders this wasn't the best use of time. There never seems to be a sense of urgency here. If the service was better I would come more often. Be prepared to wait.