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| - I started working here when old management was still here, I applied for week days and day shifts and full time only due to night school and second job weekends. No issues, good relation with co-workers and residents in my scheduled home. As a med tech, i memorized everyones medication in my scheduled home and was very aware of how the home was attended. Wasn't until new management came in and messed everyone's schedules up, I went from 40 hours to 8 and when lucky 16 hours! If I wanted more hours I was told I can work overnights, something I didn't apply for, do due to medical school, second job and a husband. We started seeing new staff every other day, lowering the hours of existing employees and hiring staff without a caregivers certificate. Something that they "supposedly required" People like many existing staff and myself had all the requirements, experience and were med techs and we were having our hours played with. I started being scheduled on weekends and overnights and had all weekdays off.. Again, something I didn't apply for. Every week a new schedule. I felt like the new manager had no compassion for the staff. Always speaking of staff & families confidentiality and always gossiping her thoughts of staff and upset families to everyone. Very unprofessional! Sometimes I was afraid of telling her something & everyone knowing.. When staff would confront her about hours changing, she decided to make a staff meeting and say that the old manager didn't leave anything stating that we had to work full-time. Clearly the old manager one day decided to WALK OUT and from one day to the other, Annette became manager. If the old manager left just like that, what makes Annette think the old manager would take her time to write down who does and doesn't work full time? It's ridiculous. We clearly clock in online, why couldn't she go into the system and see how everyone's schedule was accommodated? Homes had much inconsistency as scheduled staff were being scheduled in different homes without training and like me, were left to figure without training or knowledge of the clients and the homes. Especially being a med tech and not being familiar with anything they take with the online system always failing and no answered calls and a different RN every week! Sometimes not even an RN. They would either quit or get fired all the time.. Normally 2 staff were supposed to work in each home with 10 residents, sometimes they'll be ONE staff trying to cook, clean, toilet, prepare meds and narcotics, have baths pending and houses were expected to be cleaned for daily tours! All for bad scheduling! Happened to me many times and to other staff. Many accidents with residents occured because of lack of staff! And we had to hear an ear full of upset families wondering why 1 person is in charge of 10 people who vary from bed bound to stand by assistance. Because of my other commitments, many times I had to request scheduled days OFF because I couldn't be missing a school that I payed for, because my manager decides she'll fit me into a schedule she's aware I can't take or applied for.. I believe a job like this, requires consistency for the sake of the residents. The staff deserve to be happy as well if the job is to provide care, compassion and assistance for others (A job worth to keep). Fortunately I was given a chance at a job who did let me know my ex manager at Hacienda Del Rey decides to say in the reference that "I miss and call off alot and I had too many personal problems", well it's obvious I had to! She made it seem like it was just because I felt like it when hours were what I mostly needed. When I gave my 3 week notice, she didn't seem too happy. I would drive almost 40 minutes for 8-16 hours and can't forget the last minute fill-in calls! Not worth staying. I'm glad I was notified about this so I'll be able to notify my future employers about this situation. Annette used to be a staff when I first started and taking the lead from one day to the other seems to be too much for her to handle. Thankfully it hasn't ruined my opportunities as for now, but I will definitely be aware of the person I am viewed. I know I did a good job and I'm proud I helped the best way I could. I figured it's fair to hear the side of a staff at Hacienda Del Rey.
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