Look, I grew up in the Midwest where there are a ton of Arby's all around. I expect the higher prices and a bit slower service. That's just what it is. I'm ok with that. It's the only fast food restaurant where I trust that the meat is, in fact, actually just meat. And I think as far as drive through options are concerned, this offers the most options for someone trying to not die of a heart attack.
This Arby's is just eh. I have yet to meet an Arby's on this side of the country that meets the standards of the average Arby's back home. I don't get it. This is cowboy food. It should be better here. But whatever.
So this location- today was my first time there. Probably not going back... Maybe? But probably not. I was there at 10:30 am. Not a normal time for an Arby's visit but I was leaving the pediatrician's office and decided this would be a better lunch than whatever I could make from my boring groceries at home. Also, my poor kid got a shot and I figured I'd treat him to some French fries. (Don't judge me- we do this very rarely.)
So at 10:30, I understand if they aren't fully ready to go with all the menu items, but omg this visit took a full 15 minutes or more. That's a long time to be getting fast food. And I was the only one in line when I pulled in but then someone came in behind me and I felt all guilty for making them wait.. I didn't even order anything weird.
The food was fine. No complaints. It's par for the Arby's course.
The service was lack luster. I swear there were only 2 people working and the guy was absent from the window for a long long time when he was getting my food. :( No enthusiasm or joy in their demeanors.
Basically, I will think about coming back if I'm really, really not in a rush and want to have time to sit in my car and text people or check Facebook. Otherwise, this is not worth the time suck or awkwardly unfriendly encounter with the staff.