I purchased a Meritage home, moving from out of town. The closing went fine but warranty department is incompetent. They continually lie and do not do what they promise. I emailed the CEO and he never replied but rather had another local person contact me that hasn't got the issues resolved. The local warranty guys, tried to install a medicine cabinet and put a hole in the wrong wall, shattered my oven's glass window, painted the wrong color on my walls, TWICE. They can not even schedule the contractors to complete the few small tasks necessary. They just don't care once you close on the house. Look to another builder if you can.