I had a great experience here.
I had almost no idea what I was looking for, but the guy (sorry, I forgot his name) figured out my general preferences and suggested titles that I might like. He went through the catalog with me to see what new stuff I might be interested in, and found one great series for me that I was completely unfamiliar with. He was really cool about my somewhat embarrassing taste and my 'newbie-ness'.
Last night I almost ordered some random titles from Amazon but I am glad that I did not. I like to support local shops, and I really appreciated the personal service.