I decided to cancel my account with cox cable because it was getting to expensive. As I turned in my 4 equipments, the lady at the counter told me I had 5th one. I told her that's impossible since I only have 4 TVs. I am being charge for an equipment I don't have. I called corporate and they said I don't have a 5th equipment so the charges should be drop. 2 months later I am still dealing with it. They keep connecting me to different people who said they have to file some report before I get credit back. I finally threw a fit and started cursing. Now they said the charges has been remove and I should see that on my online account by midnight tonight...wow...if I started cursing the first time I wouldn't have to deal with this for 2 months???
Cox cable so far has the best internet connection. If it wasn't for that I would never do business with them again.