I always hated going to dentist let alone a periodontal appointment where you know it's going to be some kind of hard work in it lol but the staff in the office were always very nice and greeted you very well I've never had to wait so long for my app they would get me right in do what they need to do and I'm out! That's a plus for me because my time is just as valuable as theirs. Dr Scholes was great he went straight to the point and didn't try to "sell" me into additional stuff. They are willing to work with you financially and have great flexibility with their appointments. I called in one time trying to change my appointment and the front desk lady did all her best to try to accommodate me! And she did! Over all I'm very happy with this place