Time for an update - I needed an oil change. I was very bad. It had been almost two years since my last one. Now I work from home and don't drive far when I do go out but still, two years is a long time in between oil changes. I pull up and Justin comes out to help. I tell him what I need and I point to the sticker in my window that shows the last time I had an oil change. He says lets take a look at the oil and see how it looks. Well, needless to say it was gunky. He suggested a flush to get all the gunk out. He was great, not pushy, and totally understood my need to keep it within my budget. I asked about fluid checks and coolent. He asked if I knew about the filter that was behind my glove box. I said no....Now my car is 13 years old and I know most things about it but no one had ever told me about the filter behind the glove box. He suggested that may be the reason I'm not feeling cooler air or not much air at all. He said he would pull it out and take a look at it and let me know. My daughter and I went inside to wait. As with my first review they still have computers and games as well as the nice waiting area with TVs and comfy chairs. It took about 1/2 hour. Justin came back in with the filter in hand to show me. It was disgusting. In all the times I've had my car serviced, that filter had never been changed. And we were breathing that!! It was full of dust, dirt, mold and leaves. Nasty!! I was grossed out. Justin said not many people are aware of this filter so it often goes unnoticed. He hooked me up with a new one and when I got back in the car I was amazed at how much better the air flow was in the car. We could actually feel the air. Tires checked and filled with air and oil changed. Needless to say I was a happy gal. Justin did a fantastic job and also answered a lot of questions for me. If you go to the Cobblestone ask for Justin. He ROCKS!!
I didn't get an upsell push from Justin but I did get one from the guy at the desk outside. He stopped me to ask if I knew they did windshield repair. I said yes and that my insurance does not cover it. He gave me a price, I said no. My windshield is find, mind you. I can't blame em for trying but you would think if I needed windshield replacement I would ask. Just sayin...