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  • Used to be my dealership but in Jan while my car was in their care for service, an employee backed into my car causing $2k in damages. Ok, accidents happen, I get it. The way it was handled was so unprofessional. The employee first called me on a holiday. I then called asking what happened. They told me since the employee hit me in his private car I'd have to go thru his private insurance. Excuse me, it was in Team Fords care. Spoke to Gen Mgr , could have cared less...Never once did he say sorry. They're in the damn auto biz. Just give me my car bAck like it was when I dropped it off! Team Ford caused me a lot of wasted time getting estimates, and repairs. I'll drive further to Friendly Ford. Beware if something happens while in their care.
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