My whole experience here was short and unpleasant. I had about 10 books I wanted to get rid of, some recently on NY Times best seller's list, but not all.
I walked into the store and saw an older man on the phone, saying in an annoyed tone "just because you HAVE that book doesn't mean we want to BUY it from you..." Bad sign #1.
Then a lady came and looked at my books. She was a little less rude than the man was being on the phone, but every book I pulled out of my bag was met with her saying "No.....no......no....." Then she told me that none of the books I had would sell, and that I'd be better off giving them to friends.
Being turned down is one thing, being looked at and treated like you just carried a bag of dog poo into a resale store to sell is another. I wish them luck with their business.