I thought I found a good place after moving back to Gilbert but unfortunately that is not the case. It's like they just want to get you out of the door! One guy (probably the owner) was taking call after call during my manicure and didn't even give me the dang hand/arm massage. That's the best freaking part! I got a manicure and another girl asked me if I wanted the massage. Are people opting out of this? They need to be slapped if that is the case. Then I noticed they are now using the dremel to take cuticles off. HUH??!! That feels lovely, especially right after they JAM your cuticles back with the metal platypus stick thing cuz they're in a hurry. Or instead of clipping the cuticle, they grab and PULL it with the nibbers (I don't know the actual name of those torture devices, that's just always what my mom called them). I felt like Black Swan! Four of my fingers now have sores on them. I won't be back.