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  • First time renting a vechicle from SIXT, prices weren't that bad but upon check in the agent was rude and told me my total was $411.00 for 6 days, same price I got from the email confirmation, instead he charged me double for 8 hundred and something, I was furious when I left and saw the charge, called and spoke to a customer service agent, told her about my first experience at check in and mentioned the charge, she explained to me the charge was doubled if I needed to rent the car longer then 6 days and will be refunded once I return the car, told her I understood and would've been fine with the double charge if I was informed of this during my check in, she offered to give me a discount for my next rental due too poor service, told her she did not need to waste that discount on me because I was not going to rent from them again. On the day of the return the guy that checked the car was great, told me it was better for me to refill the car with gas and return it so I wasn't being charge 180 something, he let me go refill and changed my return time so I wasn't charged extra for being late. Overall, poor service. If it wasn't for the check in experince I had I would've been a happy and returning customer. Will not be renting from them again!
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