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| - They are scammers-if I could go into negative numbers I would!!!!! I was dumb enough to follow their advice and NOT go through Amazon, or Groupon, because I now cannot get a refund. They have horrible customer service and say whatever they need to in the beginning and then constantly change their minds. You pay for services they DO NOT OFFER! I had the man they sent come out and clean my car. I went out half way through and showed him some spots I felt needed to be worked on...and I said, could you steam clean this section again-there was a big mud clot-he said he doesn't steam clean, what he does works better....who am I to question the person who knows about detailing...so I said ok. I looked at the car when he was finished...it looked better than it had been before, but not great. I paid him and was done. When I went out later to look at the car again, there was a white film all over everything, even the outside of the car. I called Tiffany and explained that I was sorry, but I wasn't happy with the car. There still was junk all over and a white film over everything. I explained how he didn't steam clean, and she sounded shocked. She said she was very sorry and would send her best man out on Thursday. Thursday came...no one. She apologized and said she didn't know why...she pretty much strung me along like these for almost a month-setting up 3 more appointments...each time with a new excuse of why they couldn't come. Then finally said the man who did it should come fix it...I said, the man who came doesn't have a steam cleaner...she sounded shocked at that and finally said her husband would come. Nothing...so finally I asked for a refund. I said the service you offer is not the service I got...she said fine. So now a week and 1/2 later, I call again asking if she processed my refund...and she informed me I am not getting one, since I paid the man the first time...I shouldn't have paid him. I said why did you send a man out who cannot fulfill the job you are advertising. She still blamed me. She gave me the number to the owner...which I doubt is real...she wouldn't even give me his first name...just Mr. Smith. DO NOT USE THEM!!!!!!!!!!!!!!!!
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