First off I would say that David and Hector were very accommodating with framing my book for my wife which in itself deserved 3 stars from the quality of the framing to the very accommodating demeanor they presented. I would have given them 5 stars but there were a few reasons why I didn't.
1st off the length of time to get the frame back was about a month and a half BUT I was lenient cause they were in the middle of moving into a new location. Also I was displeased at the way they never gave me a courtesy call on the progress of my frame. Some people may think that it's minor but I feel like a professional business should give courtesy calls if their time frame for completion has been extended, not me having to call the particular business constantly.