I don't know that I've ever left a bad review. I think it's bad karma. That said, this experience warrants a warning to others. The food was terrible. Not just your run of the mill, not what I expected so I'm dissatisfied bad, but legit bad. On a Saturday afternoon, they were out of chicken wings. The garlic knots they provided as an apology were spackled with that crappy jarred minced garlic that stays in your throat for weeks and tasted like Pirates of the Caribbean smells. And the pizza. It was the same pizza they sell at the Mini Gran Prix because kids don't know the difference, but this pizza was 4x the price. The crust had that mildewy taste, the sauce was about on par with undoctored canned tomato sauce and it was DRIPPING with grease, which is usually a sign of good pizza. Not so here. Coming from an Italian family, I am programmed not to leave food uneaten, but I made an exception this time. The New York headquarters of this brand should shut this location down immediately or risk sullying the name on the West Coast.