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| - I hadn't eaten here since March, when I wrote my last one-star review.
I had hoped that half a year would change things for the better at this location (after all, it was still in business) but I was wrong.
Here's a blow-by-blow:
My party and I walked in and waited by the podium. No one was manning it, and no one was in line- the restaurant wasn't even busy. About five minutes later, someone finally noticed us, came over, and seated us.
After we had been sitting for close to ten minutes, a waitress finally stopped by and took our drink orders.
Ten minutes later, the waitress walked by again, still without our drinks. She stopped short, looked over at us, said "Oops," and scurried away. Another two minutes later, she came back with the drinks (apologizing that she had forgotten about us) and took our food orders.
The food was basic breakfast stuff, but it took nearly 30 minutes for it to come out of the kitchen. That's not too bad of a delay in and of itself, but on top of the long delays we'd had so far, it was aggravating.
The food wasn't as plainly BAD as I remember it being half a year ago, but there was one major error:
I ordered a vegetarian omelet, but there was a chunk of bacon in it. Not a whole strip or anything, but a segment about a half-inch long that was clearly bacon. I guess it got mixed into my food on the grill by accident, left over from a previous order or something. Luckily, I'm not Jewish/Muslim/etc, so I didn't have any religious reasons to exclude the pork from my diet, but frankly, the restaurant dodged a bullet there, mixing pork into a dish that was explicitly listed as vegetarian. You'd think a restaurant would know how much of a Big Deal it is to be careful to keep pork out of non-pork dishes, especially considering that Pittsburgh has an enormous Jewish community.
All in all, it took us about an hour just to get a simple breakfast, and the service (both tableside and in the kitchen) was clearly awful. Again, the restaurant wasn't even crowded... There's simply no excuse for providing service that bad.
ADDENDUM: January 1st, 2011
I was talking to my father, and he mentioned that he had stopped in at this Eat 'n Park for breakfast a few weeks ago on his way to work. He said he couldn't believe how bad it was. I agreed and told him that I'd only gone to this location twice in 2010, and it was terrible both times, so I'd decided not to go back.
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