I know this a beauty school, so my expectations weren't super high and I was trying to keep an open mind, but I am very unhappy with my haircut. For starters, it's not even close to what I wanted. I even brought in a picture and it didn't seem to matter. My hair is at least 2 inches longer than what I said I wanted. The stylist told me she would take more off after she dried it--didn't happen. The haircut took 2 freaking hours!! It's not like the instructor had to check it several times either. Just once or twice. I was very upfront with my time constraints. I told the stylist that I don't have the time or the patience to use a roll brush and guess what she used?? Way to not listen to your client!! I guess what is so disappointing is that I requested a phase 2 student when I made my appointment, thinking it would be a better haircut and it wasn't. I now have a haircut I hate, and will have to spend another $50-60 somewhere else to get it fixed. I konw I won't be back and can't and won't recommend it to anyone.