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| - Before having my truck bed wrapped, I called nearly every shop in Vegas (more than a dozen at least). I like to do my research and scout as many potential businesses as possible. I needed someone who would do a top-notch job for a market fair-price.
I sent an email to Wrap It Up in my searching. I was happily surprised by how quickly John called me back. He sounded professional and knowledgable. He was quick to offer advice and help me get ahold of proper photos for the artwork. Something most places charge another $75+ for.
We went back and forth for a few days, each time my communication with them was dealt with in a very professional and kind manner. John consistently assured me of his quality and ability to get it done right. Which was nice.
I spoke with Melissa on the phone several times, she was always kind, professional, quick to answer questions and help in any way. This gave me assurance of their class and ability to get stuff done.
They worked me into their busy schedule and the wrap was done quickly and on time
After I came pick up the truck, there was an issue. And John was extremely professional and quick to offer an immediate fix to his own cost. I was very impressed by this and that's really why I'm writing this review and giving five stars. I expect every place to do a good job, but Wrap It Up really went above and beyond in everything.
When the truck was done, it looked absolutely amazing. Like, literally jaw dropping. The lines, cuts, piecing, placement, colors, adhesive and overall job, was fantastic!
I was very impressed by the dpi's of his printer and the lines of resolution it put out. I didn't expect it to be so sharp. One of the images was an eagles head, each minute feather looked sharp and clear down to the pixel. It's quite stunning.
I didn't get the chance to get the name of everyone in the shop that did the work, but they each seemed professional and very skilled in their trade. I consider myself a detailist and any small concern I had, or addition request, they were quick to jump in and explain or adjust or fix something. Where it seems laziness and poor customer service is becoming the trend in this city, I was pleasantly surprised though out the process that that was not them.
Thank you to everyone at Wrap It Up for outstanding work and service!
I highly recommend this business to anyone who needs a wrap done.
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