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  • Okay no. I've been to Joey's many times and it's actually one of my favourite chain restaurant compared to like Earls, Moxies etc. But this recent experience left a bad taste in my mouth. I was a party of 3 and we booked reservations for 8pm and two of us arrived 8pm on the dot and was told our table wasn't ready. We weren't seated until 8:20pm. Besides that everything else was good, our server kept checking up since we were still waiting for one. Anyways I got the Lobster Ravioli and two of my friends got the Chicken Parm one with tomato sauce and one with Alfredo. Literally 5 mins into our meal my friend saw a fruit fly walking on her plate and didn't know what to do so she squished it and we called our server over to let her know we found a bug in her dish and that's when things went downhill. She was really confused on what to do and because she was confused we got confused. She even asked if we were sure that it was a bug that we found and we told her to look at it because it had wings. Then we got frustrated because she kept asking if we were sure that it was a bug and kept asking if we wanted a new order, we assumed that she would've just taken the dish away and automatically redid the order but my friend was frustrated and told her to just leave it. My friend started to eat far away from where the bug was because she was hungry and the manager came and addressed the manner and we said it was fine and she ended up taking the dish away. My friend was left sitting there with no food when we were literally just starting our meals. I only ate like 4 pieces of ravioli and ended up stopping because I lost my appetite after all this. The server covered my friends meal and her drink which was a good intention so we appreciate that but just how everything else was handled is going to make me take some time away from Joeys.
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