We(3 ladies & 2 girls) walked into this 24/7 nail shop. There was one person doing nails and one doing a pedicure. We were coldly greeted by the nail technician. We inquired about prices then took a seat. At no time were we informed of the wait time. We overheard the nail technician talking to someone on the phone, asking them to come in to help. After she hung up, we waited for her to let us know an approximate wait....nothing. She continued her conversation with her client as if we weren't there. The single star is for a convenient location, across from UNLV, where our daughters are attending basketball camp.