The customer service has always been good but I have a concern with the 'quantity or proportions when it comes to the food. Ordered a regular size plate of honey seared chicken along with a kids meal and when it was brought to our table, I wondered who's was who's... Same reoccurring issue, a plate (or a bowl when it comes to the kids meal) full of rice with very little protein. Disappointing as we really did like chain. Lettuce wraps didn't really have a good flavor either.