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  • One of the better boba tea houses I have found in The Valley. Yep, that's right... right here in Phoenix! So, take that Southern California! So why only 3 stars? Well, the reason for my 3-star review is twofold. First, the prices are just too high for boba drinks, especially in the West Valley. Second, the customer service is still just... lacking. They have been open long enough to have worked out these issued , so it's frustrating as a customer who wants to see them survive. And this is especially so since Bomboba has opened up a second location just a couple blocks away from JT and Bomboba has provided stellar customer service to me on EVERY single visit. I know a big part of owning a restaurant is making enough money to pay the bills and enjoy some profit, but it's time to lower your prices a bit and stay competitive. And... maybe bring in a customer service consultant to train the entire staff (and unfortunately, the owner too). This really would be a wise investment. So, with that out of the way, if you want a real treat, then get the taro pudding in your smoothie or slushy instead of boba! I'm sort of in love with that taro pudding... like real love.
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