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  • There was always a sales associate close by to answer questions and assist; however, it feels no different than when a sales team is on commission. The sales associates in the bedroom department were terrible - they hovered and we were hardly able to discuss what we wanted amongst ourselves without interruption. Nick from the mattress department, however, was excellent and helped us narrow down the type of mattress we wanted & was a great source of information. He answered our questions, gave us time to discuss amongst ourselves and was available when we sought help. 5 stars to Nick. The most disappointing part of our visit to the store was after we made a very large purchase ($5k), we had a question so we called to talk to anyone (didn't have to be the same person who sold us the furniture). The girl said they were too busy and no one could speak to us. She said they'd call back. No one ever called. They were very attentive getting us to make that very large purchase but once it was made they're too busy to help with a very simple question. Thanks for nothing, Living Spaces.
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