As an update to my previous review I am further unhappy with my experience with diamonds direct. I ordered a size 7 ring for my fiance. They gave me a 7.5 this of course resulted in her having to get it sized. This would not have been needed if they ordered what I asked for. They told her it would be back in 10 days. We are now at 20 and it will isn't back.
Now at 22 days she has gone to claim it back. This further killed the experience. She went in and a woman went back to check on it. The woman comes back out and doesn't talk to my fiance for 5 min. At which point my fiance asks her the status. The sales person pretends not to know who she is.
Now we get the manager involved and he goes back to look for it. Well they lost it!!!! And lied for three weeks and didn't even have it sized.
Avoid at all costs.