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| - The food was okay but was overshadowed by the disorganized and chaotic service. I thoroughly enjoyed my Custard pancake. It had just the right amount of sweetness and the flavours all together (whipped cream, fruits and custard) made a good dessert. The Jasmine and Matcha were tasty as well. However, the matcha may be viewed as too strong for some people. The taro pancake was not as good since the syrup was lacking sweetness that pancakes usually have. We also tried the peach tea and elderflower iced tea. Both were great. Elderflower tasted a little like lychee.
PSA: Do not come here in a party with more than two people.
The cafe is small with not a lot of seating. The priority is the ambience and aesthetic and because of this the space within the cafe is not utilized properly. There could be more space for tables and seating. However, all tables were organized for 2 people.
I was here around noon today, I thought for a weekday it wouldn't be busy but I was wrong. The line went out of the cafe. After finally getting a spot to wait inside, the manager was seating people. There was a group of 3 in front us. It was very disorganized, the manager kept seating parties of 2 and prioritizing them. If you keep sitting two people at a time, you will never get an opportunity to sit a larger group. The manager asked the group ahead if they had a problem with them seating another table of 2 behind us, then asked us. I was annoyed at this time and expressed that it was unfair to prioritize groups of 2 when we had been already waiting for a long time. He apologized and said he would try to accommodate us as soon as possible, offering a discount for our inconvenience.
The group of 3 were seated and two girls had to squish on the sofa as one spot, while the male had the chair at the other end. We were offered a small table of 2 with a bench and two chairs around it. He said that he would move us to a bigger table. There were multiple opportunities to move us to a bigger table by pushing the other tables together. However, he kept sitting tables of 2 and disregarded us. Our plates and drinks could not fit on the table and we had to keep our drinks on the floor. At one point the worker spilled our water passing by.
I appreciate the gesture of the discount but it really wasn't needed. I ended up returning the discount as a tip. My complaint was the service and I thought it would've been extended when we were seated. However, it was as if we were forgotten about once we paid.
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