Bottom line - if you would like to receive your food in less than 10 minutes after ordering, it's best you NOT eat at this location.
The quality of food at this Tropical Smoothie is above average - it's good. The presentation is nicely done. The food tastes good. The owner - and wrap/sandwich maker - takes pride in putting the wraps and sandwiches together. I will give him that. I don't want to say that he is SLOW, but it is obvious that it's busy enough that there needs to be 2 to 3 additional food preparers. I understand that the owner saves in operational costs by not hiring additional help, but the service suffers because of it. After being disappointed on several occasions, I am finally deciding that I will not spend my time or money at this location. I am bothered that he finds it acceptable to see customers wait 15 to 25 minutes. At those waiting times, I might as well go to sit-down restaurant.
Note: The smoothies are prepared a bit faster. There are typically 3 smoothie makers on staff.