I thought I was being treat great because of their customer service, I was wrong. I was treated right because I was spending thousands of dollars here. Everything was great until their collections department called me because I forgot ONE payment and would not allow me to pay online and forced me to pay on the phone. After all that I have spent, they were worried about a hundred and something payment. Well I guess I will not continue to shop here anymore. THANKS FOR THE DISRESPECT! I'll take my business elsewhere. It wasn't like I didn't have the money, I just forgot. I was insulted more when I was offered a minimum payment and not the full amount that was now due. I guess the person was "surprised" that I had all of the money. Are you kidding me, if you seen my account and how much I spent there would say otherwise...... Loyalty and customer service is a joke. At least I know where to go for my warranty coverage!