This service center continues to offer terrible service. No matter what I do, I cannot get good service here. I bring the car in for a battery. Hours later, someone calls me and says "Your Jeep needs a battery." I tell them that's why we brought it in and they say ok. Two hours later, they still haven't replaced the battery and are wondering what to do!
Next service I asked for a coolant flush and other services. They changed the oil and told me it was ready. I get there and they say "We recommend a coolant flush and this list of other services." But I asked them to do them already! Nothing is done!
This is habitual bad service. To add insult to injury, every time I pick up my Jeep, they have "Complimentary car wash" on my bill summary. However, I have never gotten a car wash. NOPE! It is just as dirty coming out as it was going in.
I will never understand why they cannot do their jobs. And I must be a glutton for punishment, because I keep going back. I need to drive the extra 5 miles from my home to go to another dealership. You should too!