So, I'm usually never really blown away by most places customer service, but Chris and his team at the Valvoline on Elkhorn and Grand Montecito nailed it. I had been having some issues with my transmission and wanted to see what was going on with the car. Chris greeted me with a smile and listened carefully as I explained what was going on. He not only offered to look at the transmission, but did checks on all fluid levels, belts, filters, brakes and tires. He took the time to explain in detail what he was checking for and what required immediate service and what didn't. I was so impressed by his ethic that I decided to get the work done. Not only did he get the work done in a timely manner, he also got me a discount on some of the work. I will be bringing my car back here frequently and highly recommend this location to anyone who values a great customer service experience!