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| - Only reviewing because I can't believe how ridiculous the Healthcare Clinics new system is. We came here because my son brought home strep (yuck!!!) and my husband and I are both pretty sick. We work nights and don't have a lot of time for ourselves between Kiddo's activities, trying to find time for sleep, and work. So a walk in was the best, nay, only option.
The nurse manager Judy (? I think. She identified herself as "the manager" but wouldn't give her managers info nor any number to call) told us upon signing in that we would need to wait over 3 hours to be seen despite the fact that the lobby was completely empty, and the kiosk showed an available appointment for 0940 hours. She stated "Well. I can't control that computer," and told us we could not have that appointment, then went on to tell me that my insurance was "rejected"... funny, I've been a state employee with the same insurance for over 6 years and we have come to Walgreens walk in clinics periodically over that time. In fact my husband just used one a little over a week ago, no issues with insurance. She said if I wanted to be seen we could wait 3 hours but I would have to pay out of pocket.
Based on her generally disdainful attitude, I have little doubt Judy(?) judged me based on the fact that I'm dressed in sweatpants, with no makeup, and I look like a wreck. I'm sick, I work full time, and I'm a mom. I apologize I didn't put on my pearls to come to your walk in clinic that doesn't take patients, nor accept insurance because you're an imbecile who "can't control the computer!"
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