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| - Barely warm warm food, below average service, truffle fries bland, steamed pork belly rolls bland, sausage appetizer barely warm by the time it was served, did I mention below average service...that is being gracious. Based on the menu and prices, I expected great food, above average service. Between each course I ordered, the waitress took the dirty fork and knife and placed it on the table...nice mustard stains...I cleaned the mess for her as she was oblivious.
The people next to my table sent a burger back two times before it was medium well as requested by the lady. They asked for a manager...while apologetic, she said the staff should do this, that, whatever, apologized again, said the staff really should have done better, but it seems to happen, Sorry. Come back again.
I had to ask three times for the waitress to bring a glass for a beer. The bill was dropped off before the dessert arrived, three people hovered six times to see if the bill was signed while eating dessert. I spent $45 + tip for one person and did not receive anything beyond Denny's level of service.
The Portuguese donuts were very good...the only thing I tried that was up to par. Great concept, lousy staff training and execution. A seriously poor execution...and the place was at about 20% capacity, plenty of staff awaiting a dinner rush....they should be in a training refresher meeting before the rush hit. I wanted to like it. Three stars is really 2.5.
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