| rev:text
| - Dear Yelpers with Annoying Hair You'd like to get Rid of,
I have two deep regrets: (1) I wish I had gone to Bellair sooner! and (2) I wish I wrote this review sooner so you could go sooner :). As you can tell, I am so pleased to finally update this review. The Bellair team demonstrates a high standard of client care and consistent improvement and demonstrates commitment to customer service excellence and results.
It's such a wonderful feeling to know that a beauty clinic really cares about ensuring their clients see positive results AND have a good experience.I received a personal apology from a member of the management team about my previous painful/rushed experience. The apology and customer attention was a genuine gesture of concern, completely unexpected, and definitely appreciated!
Although my treatments are not fully complete (I am on my 7th treatment), I can confidently recommend that you will not regret going to Bellair for laser hair removal. I have been seeing positive results from the laser treatments and everything has improved--service is friendly and professional, treatments are comfortable and unrushed, staff is accommodating to my unpredictable schedule changes, and the management has certainly taken an active interest in ensuring that my one unfortunate experience is not repeated nor is it reflective of their overall service. For these reasons, I recommend choosing Bellair for all your hair removal needs! My hair is so much thinner and it barely grows back in now! I am shocked at these results and will definitely keep up maintenance treatments even after my full 10 sessions are done. I also can't wait to enjoy other treatments with Bellair in 2014!
GOOD STUFF
-Flexible appointments
-Competitive price (yes a bit pricier than other places but they are worth every penny)
-Results-oriented (trust me, I'm a brown girl and there is no better feeling than seeing your facial hair diminish month by month. It works!)
-Exceptionally clean and polished
-Wait time is never longer than 15 min. (99% of the time I only wait 5 min. How incredible is that!?)
FUN STUFF
-High fashion and decor magazines while you wait
-Ipads to play with while you wait
-Deelish water and chocolates
-Modern, comfy sofas to lounge on while you wait
Stay tuned for an update on my final results :)
---------------------------------------------------------------------------------------------------------------
Hi ladies,
Last time I wrote about my awful experience during my second laser hair removal treatment at Bellair--It was painful, rushed, and overall not as thorough or as pleasant as my first experience. Luckily this time, my treatment was much more pleasant. If my experience keeps improving, I will definitely be more inclined to purchase other treatments with Bellair and recommend their services with confidence.
Here's what has improved since my last visit:
The Greeting:
A staff offered me a cold glass of water and sweets while I waited for my appointment.
The Experience:
-The specialist asked me about my last treatment and explained that one of the reasons why I felt more pain was that the intensity is increased each time, but when I told her how poor my overall experience was, she understood.
The Treatment:
-The specialist did a through makeup cleansing done before treatment.
-The specialist carefully shaved my treatment areas and didn't ask me to do it.
-The specialist marked off my face and asked for confirmation that I was pleased with the way it was marked off before treatment.
-She consistently asked me how I am during the treatment, especially for painful areas. And, for areas that were painful because the hair is quite coarse, she paused between the beeps, which I really appreciated. She also kindly reminded me that if I need to take a break, just to let her know.
-After the treatment, she washed the gel off and applied SPF in such a way that I felt like I was having a mini facial....bonus!
Here's what hasn't improved:
Requests:
The staff failed to let me know that the specialist I requested wouldn't be in at this location. It was caught off guard because when I called back to confirm, the staff member I spoke to assured me that the specialist I requested would be in. Luckily this new specialist was good!
Looking forward to my next treatment!
|
![[RDF Data]](/fct/images/sw-rdf-blue.png)
![[cxml]](/fct/images/cxml_doc.png)
![[csv]](/fct/images/csv_doc.png)
![[text]](/fct/images/ntriples_doc.png)
![[turtle]](/fct/images/n3turtle_doc.png)
![[ld+json]](/fct/images/jsonld_doc.png)
![[rdf+json]](/fct/images/json_doc.png)
![[rdf+xml]](/fct/images/xml_doc.png)
![[atom+xml]](/fct/images/atom_doc.png)
![[html]](/fct/images/html_doc.png)