It felt like I was coming back home to HGV Flamingo even though I had only stayed there once before. We were warmly greeted at the front desk when checking in and asked what room preference we wanted. They offered a wheelchair accessible room which we didn't need so we decided on a 1 bedroom on the 3rd floor. I like how the elevators require swiping the room card for extra security when going upstairs. On the way to the room, we could see the High Roller.
The room was clean and nice as I remembered the first time. Home sweet home, even though it was for 4 nights. It had the full kitchen which was convenient with leftovers and drinks (toaster, blender, and coffee maker). The jacuzzi is a nice feature and we used it a few times. I also like the 2 sink areas which is good when both of us wanted to get ready in the mornings.
I don't know if it's just bad luck, but they were shutting the water off again just like last time! But this time it was for 5 hours from midnight to 5AM so not an inconvenience as we were sleeping!
I was really impressed with the service of one of the front desk agents. I think her name was Gloria but she offered to help me when I was having an issue sending a print job to the printer from my phone. She told me to email it to her and she could print it. I did but she didn't get it but called our room about 10 minutes after to let me know. I appreciated her calling me. I was able to print from my laptop and all was good. That is nice to have a printer and they give you directions how to print. Easy and free!
The one annoying thing is the Welcome desk left a message to get our welcome package. There was a coupon for 10% off at restaurants and shops close by in Flamingo and Linq Promenade. I was asked if I wanted to go for a HGV presentation and get a free $100 gift certificate after. I said we would think about it and after this, we received daily calls and messages asking us to pick up our welcome package. Obviously, they don't record if you have picked it up but only if you haven't booked a presentation. We ignored the messages and didn't go to a presentation. We may have if we had time but no big deal. It's a sales pitch for them to up sell to HGV members.
Can't wait to go back 'home' and enjoy a great vacation at HGV!