I had to have a bunch of different eye tests done. Staff there are very friendly. When I went in to my appointment I showed the technician the referral that I had. She stated that the scheduler did not "schedule" the correct appointment therefore staff that do some of the tests were not available. They were able to accommodate and work around things so I did not have to come back/be inconvenienced which was awesome because I didn't want my eyes dilated twice! blech. I saw Dr. Schoff there. He was very friendly and was able to clearly answer all questions that I had.