About: http://data.yelp.com/Review/id/OEAxdcff-dcRm8o-UIewew

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About: http://data.yelp.com/Review/id/OEAxdcff-dcRm8o-UIewew Goto Sponge NotDistinct Permalink

An Entity of Type : rev:Review, within Data Space : foodie-cloud.org, foodie-cloud.org associated with source document(s)

Attributes	Values
type	rev:Review
dateCreated	2016-01-26 00:00:00 (xsd:dateTime)
itemReviewed	RC Willey
http://www.openvoc.eu/poi#funnyReviews	1 (xsd:int)
rev:rating	1 (xsd:int)
http://www.openvoc.eu/poi#usefulReviews	3 (xsd:int)
rev:text	Sorry in advance for the long review. If you look at my previous reviews I almost never rate anything less than 5 stars. I purchased a leather sectional for $2800 in May of last year. I was with my boyfriend and the Sales Rep asked if we wanted to purchase the "Leather Warranty" and when we asked what it covered he let us know it covered ALL accidental damage. He even went on to say "you never know when someone has a pen in their pocket that may bleed to puncture a whole in the leather". I was convinced and decided to purchase the warranty for an additional $200. Fast forward 6 months later I notice a pen mark on the sofa. I think to myself; no big deal, I'll just call the warranty. First I call the store and the sales rep let's me know that ink is not included. I tell her that it's not what I was told when I purchased the warranty and explain the whole situation. Still she would not fix it. I then ask to speak to the manager. She looks up the account and tells me that there is nothing she can do. See then looks up my account and lets me know that "Anthony" was my sales rep, and that he's worked there for a long time so he knows the policy. I let her know that although he may know the policy its not what I was told. She still does nothing to help. I then call the 1-800 number I found online. I got transferred 8 times before I could talk to a manager and NO ONE would do anything fix the situation. I have never been more upset with a company. Save yourself some time and money and go somewhere else. I spent over $3000 and purchased a warranty but RC Willey has not done anything to resolve the situation.
http://www.openvoc.eu/poi#coolReviews	0 (xsd:int)
rev:reviewer	Ryan

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