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http://www.openvoc.eu/poi#funnyReviews
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  • I went to this place to get my pants shortened and hemmed. I've had many pants shortened before from other places but decided to try this place because it was only 2 blocks away from where I lived. When I came in, the seamstress was not available so the young man behind the counter said he could help me. After showing him exactly what length I wanted the pants, he put a safety pin on the hem to hold the length in place. A few days later, I went to pick up the pants and to my disappointment, the pant length was not what I specified. I spoke to the seamstress explaining that I had specified the length. She said that she had shortened the legs at the point where the pins were placed which I then explained that the young man had placed the pins on the pants and it was not me. She said she could redo the pants and when I asked her if there would be no charge because I felt the mistake was made by the young man, she said there would be no charge. Days later, I went to pick up my pants and they tried to charge me again. After trying to explain that the seamstress said there would be no charge to redo the pants, the woman refused to hand over my pants. I could not get the manager or owners information from the woman. I did file a complain with the BBB but the owner refused to remedy the situation. Needless to say, I will not be going back to this place for any service. I think the whole problem was due to a communication issue as the employees, including the seamstress, as they did not speak English very well. All I got were blank looks from the employees when I tried to get the manager or owner involved. Terrible customer service from both employees and owner, and I feel completely ripped off by them.
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