We checked in at the beginning of memorial day weekend for only 1 night using a Living Social Deal. We had problems with the coupon code and a manager came right up and took care of getting us all settled into our room.
She graciously upgraded our room and gave us some free play for the casino for our wait, at her insistence not ours.
We had a King room facing the pool. The rooms are adequately sized, the bathrooms lacking although. They are just the basic shower/tub combo from traditional hotel fashion. (the Talking Stick rooms can not be beat)
The Bed slept amazing.
The pool was great, hours being 7 am-11pm (we stayed at Wild Horse the night prior and they were 9-9). The pool had one larger section and a smaller one; with spas on either ends. I would like to see they designate the larger one for families and the smaller one for adults only. We were there for our 15 year anniversary and a little more peace and quite would have been desirable. The staff was instant on the no outside food/beverage policy which I don't care for.
We had a few maintenance issues needing to be addressed once we settled in; the mini fridge (which Wild Horse doesn't have) would not turn on and the light over the shower burnt out before we left. They handled our needs with speed and follow through with phone calls.
Very Very Good Customer Service