Well done, Renaissance. Your customer service is phenomenal. We really enjoyed our stay and will be sharing our experience with family and friends. Especially those from out of town who need a place to stay downtown when here for business. Thank you so much for all the personal touches. It was a wonderful surprise and a much appreciated gesture! Every staff member we spoke with were great, but a shout out to Brett at the front desk and Rhonda at the bar. You got two true gems there that have the gift that when they were assisting my husband and I made a feel like the most important people there. Thank you for a wonderful and memorable stay.