Worst Buy is a better name for this location. They must have changed their manager I've been here many times before, but in the last 6 months they have sucked in every department.
It's Holiday Season right? So you'd think they have actual people "working" Ha Ha Ha Ha. You'd be wrong.
Wanted to upgrade my phone. Stood in front of the girl who was helping someone. 10 minutes later she looked up and ask if I needed help. I guess people just go to Best Buy to stand there... Told her I'm there for upgrade. She yelled over for a clueless girl to help her. That girl stood there asked me for my info. Then walked off never said a word just walked away.
After 10 minutes of wait I asked the first girl if her friend was coming back. She replied Well it's just me. She was helping me out. If you wait 20 more minutes I can help you.
So after 35 minutes of waste of my time. Not even on square 1.
No doubt they will blame economy for low sales. I say Fire manager who can't set the tone, fire sucky employees and see customers pay you. Rule #1 Take care of THE CUSTOMER. Work is NOT extension of your social life. Work