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| - I bought the Giant Big Kahuna Cheese Steak. My son bought a Tuna, and I wasn't paying attention to what his girlfriend ordered. The sub had pretty decent flavor to it, and my son and gf concur. I asked for extra jalapeño, sweet peppers, and also asked for banana peppers to be added on as well. I don't think any of that extra was added as I found maybe a tiny few jalapeños, not more than a average amount of sweet peppers and an no amount of banana peppers.
Two breads available white and wheat. They were good, soft and fresh.
I thought the ordering and creation process were pretty inefficient. Why do you need to place an order I am paying for on 3 separate tickets, when I am paying for all 3 people? Then we each need to hand them to the cashier so I alone would be able to pay for them. The other sub place (unnamed) efficiency has you beat by miles on this.
The 3 or 4 additional individuals were twiddling their thumbs most of the time. Maybe if the process for order and creation were better managed and streamlined you wouldn't need an extra employee and bring the prices down.
The place was clean as it just opened a couple days ago.
The sub was $15.xx alone. I noticed they had a grand opening coupon flyer to the back side of the cash register. I grabbed one and used the 50% off a giant sub combo. After the discount it was $11.75 a decent deal. However at close to probably $18 or $19 as a combo deal (giant sub, chips and drink) regular price that is kind of high in my opinion.
First time there, probably the last time there. For a few bucks more on an order of 3 giant combos, I could be having a full sit down meal for 3 someplace on the semi inexpensive side (Texas Roadhouse, Chili's, Lonestar, Village Inn, Applebee's, Sweet Tomatoes, etc. take your pick)
March 2, 2018. The manager reached out to me, and I greatly appreciate this. Some of the production issues are due to just opening and employee's becoming oriented to the process. I can accept and understand this.
He did mention Jersey Mike's uses premium ingredients for their subs, accounting for the price difference. I concur based on what I had last night the ingredients on the sub would be considered premium.
Due to the fact the manager reached out I will certainly give them another shot as I always appreciate individuals who are vested in the success of their eatery and care about their customers feedback. Thank you again for reaching out to me.
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