This Starbucks has slowly gone down hill, one of the girls who takes my order almost any evening that I come here is always really rude and she always messes up my drink when she writes on the cut but has no problem charging me for soy. And then when I tell the people who are making my drink that is supposed to be made with soy because I can't drink milk they decide they're just not going to put any whipped cream on it which I wanted. I constantly have to have my drink remade at this location and every drink tastes different even though I'm ordering the same drink. I really feel like consistency is an issue with a specific Starbucks, maybe it's just me.