Our home is 17 years old and had the original A/C unit, which really struggled this past summer. We knew we didn't want to wait until our A/C went out completely to get a new system. Brad was awesome! He guided us through everything and let us know all of our options. He wasn't a high pressure salesman and genuinely wanted to help. We settled on a 17 Seer Trane and a new hot water heater. Mack was also great; he made sure the install went smoothly and helped us set up our new thermostat. I would recommend AHWA to anyone in the market for a new A/C unit.