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  • We ate at Rennick's restaurant, with some eager anticipation because we were hungry and the menu looked decent, and it was our only option (nothing else within walking distance of hotel). We sat outside in the lovely and peaceful courtyard by the fountain. The waitress was very earnest and sweet. I ordered a Tuna MELT with sweet potato fries. Everything on the plate was cold, though the plate was warm. There was a sprinkle of cheese on the top that looked like it was broiled for 20 seconds to brown, but even that was cold. I asked the waitress to have them re-heat the sandwich, and maybe put a little more cheese on the top. She returned with the cold sandwich and cold fries. She told me that the chef said 'that's how the sandwich is supposed to be'. She even came out with another waitress that affirmed that the tuna melt is supposed to be cold: "it's a tuna salad and comes cold". I pointed out that my fries were cold. The waitress reached over and grabbed one from my plate and said "yeah, it is cold! I'm sorry." She came back later and said that the manager was running to a meeting but would take 10% off for me 'for the inconvenience.' I would have rather had some warm food! I tried to be a good sport and eat it, but it was unappetizing so I left it uneaten. Having to (mostly) pay for the food I did not eat, with not even a token attempt from the restaurant to try and fix it or get me something I liked? Total let down.
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