Booked tee time on executive course through the pro shop for this morning. Was quoted $29 for "cub course" and $39 for "bear course". When arrived was told that cub course was walking only due to the rain. I have no problem with that. I asked if bear course was open to carts and told yes. Went to pay for bear course and it was almost 60 per person. I stated that I was quoted $39 and was told by the guy in the pro shop that "they haven't had $39 rates for months". I said ok and went ahead and paid. Before we teed off I looked online on the courses actual website and low and behold it was $39 for a tee time starting in 10 minutes. I went back to the pro shop and showed it to the guy in the pro shop. He started to totally back track on his statement about not having $39 rates. In the end he still would not honor the $39 rate. Stating that was only for "online tee times".
If that was the case why didn't he tell me that those rates are online only. Either the guy in the pro shop doesn't know what he is talking about or is very misinformed. Either way very disappointed.
Signed,
Chandler Resident