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  • was really hungry and had great experiences at the other SS i eat at regularly. was looking forward to trying the Islington and Queensway location. nothing but attitude from walking in the door. aside from repeatedly not getting the order correct, when my friend asked for no cheese on his signature burger and asked that it be put on my burger instead we were told flat out no. i asked again, could you put his cheese on my burger since we're already paying for it. was told no again, to either have it without cheese (pay full price for it anyway) or build the signature burger from scratch without cheese. what happened to customer is write, i wasn't asking for anything for free, just what i was already paying for to be taken from one burger to the other. left without eating there. poor customer service at the paying counter would have been a crappy all around experience. knuckleheads.
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